Case studies
HAYAH Insurance Case Study

+50% Impressions & 42% AI Visibility in 5 Months

HAYAH Insurance — Protection & savings insurance, UAE

UAE market · 5 months (November 2025 – March 2026)

  • +6 positions

    Search position

    12.5 → 6.5

  • +50%

    Daily impressions

    4,067 → 6,100

  • 42%

    AI visibility

    From 0% (not tracked)

  • +72%

    Homepage clicks

    5,961 → 10,250

The challenge

HAYAH Insurance is a UAE-based protection and savings insurer with a 67-article Knowledge Centre that was generating almost no organic traffic. Despite strong brand recognition, the site had no non-branded organic visibility.

  • Nearly all traffic came from people already searching for "hayah insurance" — zero non-branded organic visibility
  • AI platforms (ChatGPT, Perplexity, Google AI Overviews) mentioned competitors like Zurich, MetLife, and PolicyBazaar while ignoring HAYAH entirely
  • Articles lacked internal linking, schema markup, and conversion paths — no content structure
  • 17 low-value PR/brand articles were diluting topical authority across the Knowledge Centre

The Knowledge Centre existed but wasn't working. For anyone not already searching for HAYAH by name, the brand was invisible — in both traditional search and AI.

What we did

  1. Phase 1

    Content Audit & Strategy

    Audited all 67 Knowledge Centre articles and built a prioritized action plan.

    • Classified all articles into action tiers: optimize, create, consolidate, or remove
    • Identified 17 articles for removal and 5 consolidation targets with redirect mapping
    • Mapped high-value non-branded queries HAYAH should own in the UAE insurance market
    • Designed conversion paths linking Knowledge Centre articles to product pages
  2. Phase 2

    Content Optimization & Creation

    Optimized existing articles and published new content targeting high-value queries.

    • Optimized 7 high-priority articles with Quick Answer sections, structured headers, and strategic CTAs
    • Published 6 new articles targeting non-branded queries like "best savings plans UAE" and "group health insurance UAE"
    • Built a 4-article group health insurance topic cluster with full cross-linking
    • Created 23+ internal links and placed 15+ conversion CTAs linking to product pages
    • Generated JSON-LD schema markup (Article, FAQPage, Organization) for all optimized articles
  3. Phase 3

    AI Visibility Infrastructure

    Built AI monitoring from scratch and established weekly tracking across all major platforms.

    • Built AI monitoring from scratch — 30 prompts expanded to 100 covering UAE insurance queries
    • Established weekly tracking across ChatGPT, Perplexity, and Google AI Overviews
    • Set up competitor benchmarking against top UAE insurers (Zurich, MetLife, PolicyBazaar, Oman Insurance, GIG Gulf)
    • Tracked AI extraction rates across 5 phases: Proof & Trust, Extractability, Attribute Recall, Competitive Selection, Category Formation

Results

Search Visibility

+6 Positions, +50% Impressions

MetricBeforeAfterChange
Average position12.56.5+6 positions
Daily impressions~4,067~6,100+50%
Peak daily impressions--7,213New high (Mar 17)
90-day total clicks--15,609--
90-day total impressions--443,160--

In 5 months, HAYAH moved from an average position of 12.5 (bottom of page 1 / top of page 2) to 6.5 (top half of page 1). This shift compounds over time as higher positions earn disproportionately more clicks.

Product Page Traffic

Every Major Page Grew

MetricBeforeAfterChange
Homepage5,961 clicks10,250 clicks+72%
Contact Us553 clicks878 clicks+59%
Health Protect310 clicks543 clicks+75%
Simple Saver252 clicks368 clicks+46%
Term Life Protect146 clicks243 clicks+66%
Smart Saver226 clicks282 clicks+25%
Insurance hub219 clicks341 clicks+56%

These are the pages that drive conversions. More people are landing directly on product and contact pages from search.

Knowledge Centre: From Invisible to Ranking

  • "Best Individual Savings Plans UAE" — 46,506 monthly impressions at position 5.3, now the highest-impression page on hayah.com
  • "Group Health Insurance UAE" — 10,754 monthly impressions at position 6.1, page 1 ranking from scratch
  • "Insurance Company vs Broker" — +161% click growth with +3 position gain
  • "Navigating Health Insurance for Expats" — 3,118 monthly impressions ranking for competitive expat queries
  • "What the Law Says About Insurance" — ranking top 5 at position 5.5
  • "Pension Insurance UAE" — +1,700% click growth

Non-Branded Queries

New Territory Conquered

  • "term insurance" — 1,169 impressions at position 2.1 (top 3)
  • "life insurance uae" — 559 impressions at position 7.5 (page 1)
  • "best monthly investment plan in uae" — 382 impressions at position 4.8 (top 5)
  • "best life insurance uae" — 160 impressions at position 6.1 (page 1)
  • "critical illness insurance" — 264 impressions at position 10.3 (near page 1)
  • These queries represent thousands of monthly impressions from people who don't know HAYAH yet — the beginning of a non-branded organic acquisition channel

AI Visibility

From 0% to 42%

  • 42 out of 100 prompts now mention HAYAH — more than any individual competitor
  • 42 prompts score a perfect 100/100, meaning HAYAH is the top answer
  • Average sentiment across all AI mentions: 79.5/100 — consistently positive, zero negative
  • AI platforms now direct users to HAYAH's pension, tax benefits, term vs whole life, and VUL guides
#1HAYAH Insurance42% extraction rate
#2Zurich (zurich.ae)14 citations · 13.1% share
#3MetLife (metlife.ae)10 citations · 9.3% share
#4PolicyBazaar6 citations · 5.6% share
#5Oman Insurance6 citations · 5.6% share
#6GIG Gulf5 citations · 4.7% share

Despite making the measurement 3.3x harder (expanding from 30 to 100 prompts), HAYAH's extraction rate climbed from 31.3% to 42.0% in just three weeks.

What it shows

  • Content pruning unlocks authority

    Identifying 17 low-value articles for removal and 5 consolidation targets cleaned crawl budget and strengthened topical authority. Sometimes less content means more visibility.

  • Structure converts traffic into leads

    23+ internal links and 15+ conversion CTAs turned the Knowledge Centre from an isolated content island into an integrated acquisition funnel driving visitors to Health Protect, Term Life Protect, and Contact pages.

  • Non-branded queries build new audience

    Before our engagement, HAYAH ranked for almost no non-branded insurance queries. Now the site appears on page 1 for "term insurance," "life insurance uae," and "best investment plan in uae" — reaching people who don't know HAYAH yet.

  • AI visibility is a new competitive moat

    Building AI monitoring from scratch and optimizing content for extraction gave HAYAH a 42% AI visibility rate — higher than any competitor including Zurich and MetLife. In AI search, being the go-to source beats being one of many.

Impact

  • +6 positions

    Search position

    12.5 → 6.5

  • +50%

    Daily impressions

    4,067 → 6,100

  • +72%

    Homepage clicks

    5,961 → 10,250

  • +75%

    Health Protect clicks

    310 → 543

  • 13 total

    Articles optimized

    7 optimized + 6 new

  • 23+ links

    Internal links

    New architecture

  • 42%

    AI extraction rate

    Across 100 prompts

  • 42 prompts

    AI perfect scores

    Score of 100/100

  • 79.5/100

    AI sentiment

    Positive authority

  • +68%

    Branded search growth

    2,790 → 4,692 Q1

  • Content strategy
  • Semantic SEO
  • AI visibility optimization
  • Schema markup
  • Internal linking